![]() In this case however, incoming and outgoing SMS and calls aren’t working on your device. If you see an error like no service or network unavailable instead of a cellular network signal bars/indicator, it means that an ongoing network problem is the problem and that your phone isn’t receiving network signal. Aside from date and time, also check the cellular network signal indicator on the status bar located on the top-left of your iPhone screen. The date and time information on your phone can also affect SMS functions and eventually results in some errors. Troubleshooting an iPhone 11 that cannot send SMS messages after iOS 13.2.3 updateīefore troubleshooting, verify and ensure that the date and time settings on your iPhone are correct. Read on to find out what to do if you would end up facing the same issue after updating your iPhone software to the latest version. Tackled in this post is a pertinent issue on the iPhone 11 that cannot send SMS messages after installing the recent iOS 13.2.3 update. Aside from account problems, software errors and hardware damage can also be the underlying cause of the problem. This is usually the case if you’ve got some unsettled bills or other relevant issues to settle with your carrier. ![]() You can't use landline or web-based (VOIP) phone services for two-step verification.When your iPhone is unable to send SMS messages but can receive, account-related issues may be present. You can use this number if you're temporarily without access to your own devices. You should also consider verifying an SMS-capable phone number used by someone close to you, such as a spouse or other family member. You should consider verifying all SMS-capable phone numbers that you normally use with your iPhone or another mobile phone. ![]() You're required to verify at least one SMS-capable phone number for your account. Which SMS numbers should I verify for my account? If you can't use two-factor authentication with your account, for example if your device uses iOS 8 or OS X Yosemite or earlier, you can keep your Apple ID secure with two-step verification instead. Īgain enter the Apple ID and password and follow the upcoming steps. The screen shot you posted is from Mac system preferences > iCloud, you have signed out the Apple ID and password completely. ![]() If you click on didn't get a verification code, again click on use phone numbers, option appears verify you identity, click on right arrow the code goes to the desired number. Suppose the Mac and iPhone are not signed with same Apple ID and password on the same network, yet the trusted numbers are added / verified. Ī map window will appear, click on do not allow, next prompt will be to change apple id password, click on don't change, next will be a six digit code displayed, if the iPhone and Mac are signed in with same Apple ID and password, the code will be displayed on the trusted device that is been added ( if you had two two device mobile number / landline number ), there is choice to click on any one to get the code. When ever you enter iCloud it will prompt to enter admin password, don't enter it rather click on cancel, enter Apple ID and password manually and click on enter key. Įnter the number, use any desired option and click on continue. Open system preferences > click on Apple ID icon > under password and security click on edit ( this is for Mac OS catalina 10.15.4 ), for previous versions of Mac you have to open system preferences > click on iCloudĬan you see the trusted numbers and are they verified ( it depends upon you to add a mobile number or a landline number to get the code ), if they are not added and verified click on plus sign add them and verify them, if you use landline number verify it. ![]()
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